◆ Shorelinesau
Contact us
Shorelinesau is a small independent team reviewing online casinos for players in Australia. If you have spotted an error, want to ask about a review, or have a business enquiry, the addresses below go straight to the right people. Please note we are not a casino and cannot access player accounts or process withdrawals.
Corrections and editorial
Write to editor@shorelinesau.com. Include the page link, the exact sentence you think is wrong, what you believe is correct, and a source or screenshot if you have one.
editor@shorelinesau.com
General questions
Use info@shorelinesau.com for questions about our reviews, the 9 brands we compare, or how the site works. Mention which page you were reading so we can answer precisely.
info@shorelinesau.com
Partnerships and advertising
Contact partners@shorelinesau.com with your company name, the brand or product involved, and the proposal. Commercial discussions never influence ratings, and editors are not part of these conversations.
partners@shorelinesau.com
Usually within 2 business days · Corrections & updates
Frequently Asked Questions
Can you help me with a problem at a casino account?+
We cannot see or change anything in your casino account, and we have no power to release payments. Contact the operator's support first and keep written records. If you believe our review described that casino inaccurately, tell us at editor@shorelinesau.com and we will check it.
How quickly will I get a reply?+
We read every message, but we are a small team, so replies can take a few working days. Corrections are prioritised because an inaccurate page can mislead readers. Sending all the details in your first e-mail usually speeds things up.
Can a casino pay to change its rating?+
No. Ratings come from our testing and are reviewed by editors, not by the partnerships team. Offers to pay for a better score or to remove criticism are declined. If an operator thinks a fact is wrong, it can send evidence to editor@shorelinesau.com like anyone else.
Where can I get help if gambling is becoming a problem?+
Please reach out to Gambling Help Online, a free and confidential Australian service available around the clock by phone on 1800 858 858 or through its website. BetStop, the national self-exclusion register, covers licensed online wagering. We can point you to resources, but we are not counsellors.